One Medical
- Practice model
- Primary Care
- Specialties
- Primary Care, Preventative Care, Mental Health
- Patient status
- Accepting new patients
- Membership
- $$
Reviews
While many customers appreciate the convenience and accessibility of One Medical, some reviews mention issues with customer service, unexpected charges, and difficulty consistently seeing a doctor. Some reviewers report positive interactions and highlight the modern, comfortable office environments.
Contact & Hours
About One Medical
One Medical is a modern, technology-driven primary care practice that aims to provide a more convenient and comprehensive healthcare experience. They offer a blend of in-person and virtual care, allowing patients to book same-day or next-day appointments, access 24/7 on-demand video chat, and communicate with their providers through a user-friendly app. One Medical focuses on building strong relationships with patients and uses technology to simplify various aspects of getting care, from booking appointments to managing prescriptions and accessing health records. They offer services for adults and children, including preventative care, mental health support, and women's health services. One Medical distinguishes itself with its emphasis on convenience and accessibility. Members can use the One Medical app to book and manage appointments, request prescription refills, and access their health records. The practice also offers 24/7 virtual care, allowing patients to connect with providers for advice and treatment of common conditions at any time. Many find the in-person office experience to be a positive one, noting the modern and comfortable waiting areas. While One Medical aims to provide a seamless experience, some customer reviews mention ambiguous experiences with service, unexpected charges, and billing issues. Some reviewers have also reported negative experiences with customer service and difficulty in seeing a doctor consistently, often interacting primarily with nurses. Despite these concerns, many members appreciate the ease of access to care and the convenience of the One Medical app. One Medical accepts a variety of insurance plans, including Original Medicare and some Medicare Advantage plans in specific locations, as well as some Affordable Care Act/Exchange plans. For those without insurance or whose insurance is not accepted, membership options are available, including a yearly membership fee. They also offer financial aid to those who qualify.