One Medical
- Practice model
- Primary Care
- Specialties
- Primary Care, Preventive Care, Mental Health
- Patient status
- Accepting new patients
- Membership
- $$
Reviews
While some customers report issues with billing and customer service, many appreciate the convenience and ease of access to care that One Medical offers. Positive reviews highlight the user-friendly app, the ability to book same- or next-day appointments, and the availability of 24/7 virtual care.
Contact & Hours
About One Medical
One Medical, acquired by Amazon in February 2023, offers a modern approach to primary care, aiming to make healthcare more accessible and convenient. They focus on building relationships with patients and leveraging technology to simplify the care experience. Members can book same- or next-day appointments, both in-person and via video, and access 24/7 on-demand virtual care. The One Medical app facilitates messaging with providers, prescription refills, and access to health records. They offer services for adults and children, including preventative care, mental health support, and chronic illness management. One Medical distinguishes itself through its integration of technology and a focus on patient experience, with modern and welcoming office spaces. They accept most major insurance plans and also offer options for those without insurance. Amazon Prime members can purchase One Medical membership at a discounted rate. While One Medical aims to provide comprehensive primary care, it is not suitable for emergencies or complex specialist care. However, some customer reviews mention ambiguous experiences with service, unexpected charges, and billing issues. Some reviews also note that it can be difficult to see an actual doctor, with nurses being the primary point of contact. Despite these concerns, many appreciate the convenience and accessibility that One Medical provides, particularly the ease of booking appointments and accessing virtual care. One Medical has locations across the United States and continues to expand its services. They also partner with health systems like the University of Miami Health System and Dignity Health to improve care coordination.
Service Menu
| Service | Price |
|---|---|
| Dpc Family Medicine | Call for pricing |