One Medical
- Practice model
- DPC
- Specialties
- Primary Care
- Patient status
- Accepting new patients
- Membership
- $$
Reviews
While many users appreciate the convenience and ease of use, some reviews mention issues with billing, unexpected charges, and a decline in service quality. Some customers have reported negative experiences with customer service and staff interactions.
Contact & Hours
About One Medical
One Medical, acquired by Amazon in February 2023, offers a modern approach to primary care, aiming to make healthcare more convenient and accessible. They focus on building relationships with patients and leveraging technology to simplify the care experience. With a membership model, One Medical provides services for adults and children, including seniors on Medicare, with a focus on preventive care, physical exams, women's health, and mental health. They offer same-day or next-day appointments and 24/7 on-demand virtual care through their app. One Medical distinguishes itself by combining in-person visits with online resources, including a mobile app for booking appointments, messaging providers, and managing health records. They accept most major insurance plans for scheduled visits. For those without insurance or who prefer a one-time virtual treatment, One Medical also offers an On-Demand Care option for common conditions. While One Medical aims to provide a seamless and convenient healthcare experience, some customer reviews mention ambiguous experiences with service, unexpected charges, and billing issues. Some reviews also indicate a decline in service quality after the acquisition by Amazon. However, many users appreciate the ease of scheduling appointments, prompt communication, and readily available health records. One Medical has multiple locations across the United States and offers various services, including primary care, mental health support, and coordination of specialty care. They also provide on-site laboratory services.
Service Menu
| Service | Price |
|---|---|
| Concierge Pediatrics | Call for pricing |
| Dpc Family Medicine | Call for pricing |
| Dpc Internal Medicine | Call for pricing |