Neighbor Island Concierge at Kaiser Permanente Moanalua Medical Center
Contact & Hours
About Neighbor Island Concierge at Kaiser Permanente Moanalua Medical Center
The Neighbor Island Concierge at Kaiser Permanente Moanalua Medical Center provides services for Kaiser Permanente members from neighbor islands who are visiting Oahu for medical care. They offer assistance with coordinating medical appointments, providing shuttle and ground transportation information, assisting with travel arrangements, offering hotel/housing recommendations, and giving tips on making the most of your stay. This service ensures that members from other islands have a smooth and supported experience while receiving care on Oahu. Kaiser Permanente is committed to providing quality care and a positive member experience. They offer various resources to help members manage their health, including online access to health records, prescription refills, and appointment scheduling. They also have a dedicated Member Services team available to answer questions and address concerns. Kaiser Permanente works to ensure services are provided in a culturally competent manner, including language assistance for those with limited English proficiency. Kaiser Permanente Moanalua Medical Center is located at 3288 Moanalua Rd, Honolulu, HI 96819. The Neighbor Island Concierge is available Monday through Friday, 7:30 a.m. to 4 p.m. Members can contact the concierge at 808-432-8359 (432-UFLY). Kaiser Permanente also offers a 24/7 advice line at 1-833-833-3333 for medical advice and assistance.