Reviews
Some reviews mention great and supportive management, while others mention a lack of training for new employees and long hold times for customer service. There are also reports of high employee turnover.
Contact & Hours
About Hometown Health
Hometown Health is the insurance division of Renown Health, established in 1988. As Northern Nevada's largest and only locally-owned, not-for-profit insurance company, they provide wide-ranging medical coverage and customer service to their members. Hometown Health offers a variety of health plans to fit individual, family, and business needs. They aim to provide access to quality primary care and preventative services, with consideration for cultural uniqueness and continuous improvement. They offer competitive rates and access to Northern Nevada's largest provider network. Members have online access to benefits through MyChart. Hometown Health also provides resources such as provider directories, pharmacy information, and member support. Customer service is available via phone Monday through Friday. Hometown Health's mission includes improving health outcomes and health equity. They strive to support the community with a full range of service options and the highest level of care. Note that there are multiple organizations named "Hometown Health" across the US. This description focuses on the insurance provider affiliated with Renown Health in Northern Nevada.
Service Menu
| Service | Price |
|---|---|
| Dpc Family Medicine | Call for pricing |