Last updated: April 2026
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Quick Answer
- Concierge practices often limit physicians to 300 to 800 patients, far less than the 2,000+ in traditional primary care.
- Annual fees for concierge medicine range from under $1,000 to over $5,000, or even $1,500 to $20,000 depending on services.
- Medicare does not cover membership fees for concierge care; patients pay 100% of these costs.
- Concierge medicine aims to reduce administrative burdens like complex ICD-10 coding, which includes 68,000 codes.
Concierge medicine offers an alternative healthcare model where patients pay an upfront annual fee for specialized medical services. This approach allows physicians to significantly reduce their patient panels, often caring for only 300 to 800 patients, a stark contrast to the 2,000-plus patients typical in traditional primary care settings [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. The annual membership fees can range broadly, from less than $1,000 to more than $5,000, and sometimes even up to $20,000, depending on the scope of services provided and patient needs [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07, https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. While this model offers benefits like expanded access and more personalized care, it operates differently with insurance. For instance, Medicare does not cover these membership fees, meaning patients are responsible for 100% of these costs [https://www.medicare.gov/coverage/concierge-care]. This structure helps physicians bypass some of the growing administrative burdens, such as navigating complex coding systems like ICD-10, which contains 68,000 codes—a fivefold increase from its predecessor [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07].
What is Concierge Medicine?
Concierge medicine is a healthcare model where patients pay an annual membership or retainer fee directly to their physician. In return, they receive enhanced access and a more personalized level of care, often outside the traditional insurance billing system for certain services. This approach allows doctors to manage significantly smaller patient panels, moving away from the high-volume model common in conventional practices.
Defining the Concierge Model
This model goes by several names, including "retainer medicine," "platinum medicine," or "executive health programs" [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The core idea involves a patient paying a set annual fee directly to their doctor. This fee grants access to what are often called "special medical services" [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The cost of this membership varies widely. We see annual fees ranging from less than $1,000 to more than $5,000 [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. Other analyses show costs from $1,500 to $20,000, depending on the specific services offered, as well as the patient's age and health status [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical].
Smaller Patient Panels
One of the most defining characteristics of concierge medicine is the size of a physician's patient panel. In traditional primary care, doctors typically manage patient loads of 2,000 or more. Concierge practices, however, significantly reduce this number. Physicians in these models often limit their involvement to somewhere between 300 to 800 patients [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This smaller panel size is central to the promise of enhanced access and personalized care.
Services Offered
In exchange for the annual fee, concierge practices commonly offer a range of benefits designed to improve the patient experience. These can include unhurried office visits, which allow for more in-depth discussions and comprehensive care planning. Patients often gain access to same-day appointments, reducing wait times and improving responsiveness to urgent needs [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. Comprehensive physical exams and screening services are frequently part of the package. Some practices even offer house calls or 24-hour physician access, providing a level of availability rarely seen in traditional settings. Streamlined, and sometimes accompanied, visits to subspecialists are also a reported benefit [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. A hospital proposing a concierge model, for example, highlighted services such as 24-hour physician availability, expedited appointments, longer care visits, and preventive care not typically reimbursed by insurance [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf].
Concierge vs. Direct Primary Care (DPC)
While often grouped together, concierge medicine and direct primary care (DPC) have distinct differences. Both models attract physicians and patients seeking alternatives to traditional healthcare [https://www.dermatologyadvisor.com/features/concierge-medicine/]. In both, patients pay a membership or retainer fee to join a smaller patient panel. The small panel size offers patients expanded access to care, especially in concierge practices. The fee may cover some predetermined services, particularly in direct care practices. However, a key difference lies in how they handle insurance. Concierge practices often bill patients’ health insurance for certain services, meaning the membership fee covers additional services or enhanced access, while insurance still handles the traditional medical care. Direct care, on the other hand, usually operates completely outside of the health insurance system [https://www.dermatologyadvisor.com/features/concierge-medicine/]. This distinction is important for understanding the different legal and financial implications of each model.
Why Are Doctors Turning to Concierge Models?
Doctors are increasingly exploring concierge models due to overwhelming administrative burdens, unmanageable patient loads, and a desire to refocus on patient care rather than paperwork. The complex regulatory environment of traditional medicine often detracts from the core mission of healing.
Frustration with Administrative Burden
Many primary care physicians express deep frustration with the growing administrative demands of traditional practice. Dr. Lamb, a physician in a medium-sized group, found herself groaning at e-mails about changes in coding for evaluation and management (E&M) services, calling the details "overwhelming" [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. The Affordable Care Act, for example, required groups to phase in a value-based payment modifier (VPM) starting in 2015 [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This meant providing extensive measurement data to avoid automatic payment reductions. Before VPM, there was a new electronic records system. The previous system, acquired just a few years prior, didn't communicate properly or report certain performance measures, forcing doctors to learn a new one and apologize to patients while searching for codes on screen [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07].
The Coding Nightmare
The complexity of medical coding is a significant stressor. The upcoming switch from ICD-9 to ICD-10 diagnosis coding system was particularly daunting. The ICD-10 system contains 68,000 codes—a fivefold increase from the previous number [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. In addition to these government requirements, physicians face constant insurance filing demands. This mountain of paperwork and coding requirements pulls doctors away from direct patient care, leading to burnout and dissatisfaction.
Reclaiming Time for Patients
The desire to escape this administrative treadmill is a powerful motivator for physicians considering concierge medicine. Dr. Tau, a pediatrician, expressed this sentiment clearly: "You know, for the first time, I’m thinking about ‘going off the grid’ and starting my own concierge practice just to escape all of this paperwork. Sure, my patients will have to pay me directly, but instead of spending my time trying to understand the next government scheme and filling out forms, I’ll be able to spend my time helping them—which is why I went into medicine in the first place" [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This quote highlights the core appeal: regaining autonomy and focusing on the physician-patient relationship.
Addressing Professional Burnout and Dwindling Autonomy
Concierge medicine and direct care models offer clinicians an alternative practice model that may circumvent some of the common drawbacks of traditional medical practice. These include the growing administrative burden, worsening professional burnout, and dwindling autonomy [https://www.dermatologyadvisor.com/features/concierge-medicine/]. Physicians often feel that their ability to make independent clinical decisions is constrained by insurance protocols and bureaucratic requirements. By reducing reliance on traditional insurance billing for certain services, concierge models can offer a path to greater professional freedom and a more sustainable career. This shift allows doctors to dedicate more time to each patient, fostering deeper relationships and providing more comprehensive care.
Financial Preparedness and Community Needs
The decision to transition to a direct care model is not solely about escaping paperwork. It requires careful reflection on personal values, financial preparedness, and the unique needs of the community one intends to serve, as stated by Jane M. Zhu, MD, MPP, MSHP, associate professor of medicine in the division of general internal medicine at Oregon Health and Science University [https://www.dermatologyadvisor.com/features/concierge-medicine/]. Physicians must consider the financial viability of such a practice and whether it aligns with their ethical commitment to patient care. For many, the tantalizing idea of getting back to simply and purely practicing medicine outweighs the challenges, even if it means serving a smaller, fee-paying patient base [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07].
Is Concierge Medicine Ethical?
The ethics of concierge medicine are a significant point of discussion, primarily centered on concerns about equitable access to healthcare and the fundamental professional obligations of physicians. Critics question whether this model creates a two-tiered system where quality care becomes a luxury.
The Two-Tiered System Debate
One of the main ethical concerns is whether concierge medicine will result in a two-tiered medical system based upon economics [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This model can limit access to primary care for those who cannot afford the extra fees [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf]. If a significant number of physicians transition to concierge practices, it could exacerbate the nationwide shortage of primary care physicians (PCPs) for the general population [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf]. This raises questions about whether healthcare access becomes stratified by wealth, potentially leaving vulnerable patients with fewer options.
Patient Abandonment Concerns
Another ethical issue is whether concierge medicine constitutes a form of patient abandonment [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. If a physician transitions to a concierge model and their current patients cannot afford the new fees, they may be forced to find new doctors. This can disrupt established physician-patient relationships, which are built on mutual trust and honesty [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The physician-patient relationship is considered a covenant, and ethicists like Edmund Pellegrino and David Thomasma emphasize that physicians have obligations arising from this relationship, including technical competence [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This means patients expect their physicians to offer the same standard of diagnostic and therapeutic services to all patients.
Professional Obligation to All Patients
Physicians have a long-standing professional obligation to provide care for all those in need, especially the most vulnerable patients [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This age-old notion is a cornerstone of medical ethics. The American Medical Association (AMA) is clear on this issue: "Concern for quality of care the patient receives should be the physician’s first consideration" [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The AMA also stresses that a retainer contract should not be promoted as a promise for "more or better diagnostic and therapeutic services." Physicians must always ensure medical care is provided only on the basis of scientific evidence [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This aligns with the ethical principle of beneficence (doing good) and nonmaleficence (doing no harm), which are foundational to medical practice.
Respect for Persons
To determine if concierge medicine is ethical, we evaluate it by basic ethical principles, including respect for persons [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This principle involves two convictions: individuals should be treated as autonomous agents, and persons with diminished autonomy are entitled to protection [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The concern arises when patients, particularly those with limited financial means, may not have the autonomy to choose a concierge model, or when the shift impacts their access to necessary care. While concierge medicine offers benefits like expanded access for those who can afford it, the broader societal impact on healthcare equity remains a key ethical challenge. The debate continues on how to balance physician autonomy and well-being with the collective responsibility to provide care for all. For a deeper look into these discussions, consider the Ethical considerations in concierge medicine.
How Does Concierge Medicine Interact with Medicare?
Concierge medicine has a specific and often misunderstood relationship with Medicare. While patients with Medicare can join concierge practices, Medicare itself does not cover the membership fees, making compliance a critical issue for physicians.
Medicare Does Not Cover Membership Fees
One of the most important facts for Medicare beneficiaries considering concierge care is that Medicare does not cover the membership fees associated with these practices [https://www.medicare.gov/coverage/concierge-care]. This means that patients enrolled in Medicare are responsible for 100% of all costs related to these membership fees [https://www.medicare.gov/coverage/concierge-care]. It's crucial for patients to understand this distinction before enrolling in a concierge practice. The membership fee is separate from any services that Medicare does cover, such as office visits or medical procedures that are typically billed to Medicare Part B.
Compliance and Regulations for Medicare Patients
Concierge physicians who choose to accept Medicare patients while also charging a membership fee must navigate a complex landscape of Medicare rules and compliance requirements [https://ppa.health/5-essential-medicare-lessons-for-concierge-medicine/]. The regulations involved with Medicare can be particularly "headache-inducing" [https://ppa.health/5-essential-medicare-lessons-for-concierge-medicine/]. This is because the practice must carefully differentiate between services covered by the membership fee and those that are billable to Medicare. The membership fee cannot be for services that Medicare already covers. Instead, it must be for "special medical services" that fall outside of Medicare's scope [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. For example, 24-hour physician availability, expedited appointments, longer care visits, and preventive care not typically reimbursed by insurance might be covered by the concierge fee [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf].
Avoiding Anti-Kickback Violations
The line between acceptable concierge fees and potential anti-kickback violations or other Medicare fraud can be thin. Physicians must ensure that the membership fee is clearly for non-covered services and does not induce patients to use their Medicare-covered services. The American Academy of Ophthalmology, for instance, has specifically addressed concierge fees and Medicare Part B patients, indicating the need for clear understanding of the rules [https://www.aao.org/practice-management/news-detail/concierge-fees-medicare-part-b-patients]. If the membership fee is structured in a way that could be perceived as charging extra for services already covered by Medicare, or as an incentive for Medicare patients to seek care that Medicare would pay for, it could lead to serious legal issues.
Transparency is Key
To avoid potential pitfalls, transparency with Medicare patients is paramount. Concierge practices must clearly communicate what the membership fee covers and, more importantly, what it does not cover. Patients need to know that their Medicare benefits will still be billed for Medicare-covered services, and that the membership fee is an additional, out-of-pocket expense. This ensures that patients make informed decisions and that the practice remains compliant with federal regulations. Understanding Concierge care and Medicare coverage is essential for both physicians and patients.
What Are the Legal Considerations for Concierge Practices?
Transitioning to or operating a concierge medicine practice involves significant legal considerations, particularly regarding compliance with federal and state healthcare laws, patient contracts, and insurance regulations. These factors are crucial for a successful and ethical practice model.
Navigating Complex Regulations
Physicians considering the switch to concierge medicine need to keep various legal issues in mind [https://www.burr.com/newsroom/articles/legal-issues-to-keep-in-mind-before-making-the-switch-to-concierge-medicine]. The healthcare landscape is heavily regulated, and concierge models introduce unique challenges. Compliance and regulations, especially those related to Medicare, are notably complicated [https://ppa.health/5-essential-medicare-lessons-for-concierge-medicine/]. This complexity means that simply charging a fee is not enough; the structure of that fee and the services it covers must align with a myriad of legal requirements.
Federal Laws and Concierge Medicine
Several federal laws can impact concierge practices. The Anti-Kickback Statute (AKS) is a primary concern. This law prohibits offering, paying, soliciting, or receiving anything of value to induce or reward referrals for items or services reimbursable by federal healthcare programs, including Medicare. For a concierge practice, this means the membership fee cannot be construed as an inducement for patients to use Medicare-covered services. The fee must clearly be for non-covered services or for enhanced access that falls outside the scope of traditional insurance benefits.
The Stark Law, or Physician Self-Referral Law, is another federal statute that prohibits physicians from referring Medicare or Medicaid patients to entities with which the physician or an immediate family member has a financial relationship, unless an exception applies. While less directly applicable to the membership fee itself, it is a broader compliance concern for any practice that accepts federal program beneficiaries.
State Laws and Patient Contracts
Beyond federal regulations, state laws also govern medical practice and can have specific rules regarding concierge medicine. These might include requirements for patient contracts, disclosures, and how practices can advertise their services. Patient contracts in concierge medicine must be meticulously drafted. They need to clearly delineate the services covered by the annual fee versus those that will be billed to insurance. This clarity helps prevent misunderstandings with patients and regulatory bodies. The contract should specify that the concierge fee is for non-covered services or for amenities that enhance the patient experience, such as extended appointments or 24/7 access, which are not typically reimbursed by insurance [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf].
Transparency and Disclosure
Transparency is a cornerstone of legal compliance. Practices must clearly disclose to patients what they are paying for with the membership fee. For Medicare patients, it must be explicitly stated that Medicare does not cover the fee and that patients remain responsible for their Medicare deductibles, co-pays, and co-insurance for Medicare-covered services [https://www.medicare.gov/coverage/concierge-care]. This ensures informed consent and helps avoid allegations of fraud or deceptive practices. The practice model must distinguish between services covered by insurance and those covered by the membership fee to avoid issues like anti-kickback violations [https://www.burr.com/newsroom/articles/legal-issues-to-keep-in-mind-before-making-the-switch-to-concierge-medicine].
The Importance of Legal Counsel
Given the intricate nature of healthcare law, any physician considering or operating a concierge practice should seek experienced legal counsel. Legal experts can help structure the practice model, draft compliant patient agreements, and provide ongoing guidance to ensure adherence to both federal and state regulations. This proactive approach minimizes risks and allows physicians to focus on patient care with confidence. For detailed guidance, reviewing Legal issues for concierge medicine is highly recommended.
What are the Benefits and Challenges?
Concierge medicine offers distinct benefits for both clinicians and patients, primarily by addressing common frustrations with traditional healthcare. However, it also presents unique challenges, particularly ethical dilemmas and practical risks that require careful consideration.
Benefits for Clinicians
For clinicians, the appeal of concierge medicine is strong. It offers an alternative practice model that can circumvent many of the common drawbacks of traditional medical practice [https://www.dermatologyadvisor.com/features/concierge-medicine/]. We see physicians frustrated by excessive paperwork, large patient loads, short visits, and diminished income [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. Concierge models can significantly reduce administrative burdens, such as the complex coding systems like ICD-10, which contains 68,000 codes [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This reduction in paperwork can alleviate professional burnout, allowing doctors to dedicate more time to their patients rather than to administrative tasks [https://www.dermatologyadvisor.com/features/concierge-medicine/]. Furthermore, these models can restore a sense of professional autonomy that many physicians feel is dwindling in traditional settings, letting them practice medicine closer to their original motivations [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. The ability to limit patient panels to 300-800 patients, instead of 2,000-plus, allows for more unhurried office visits, comprehensive exams, and better patient relationships [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07].
Benefits for Patients
Patients in concierge practices often experience expanded access to care and more personalized attention. They can benefit from same-day appointments, longer office visits, 24-hour physician access, and even house calls [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This level of service can lead to a stronger physician-patient relationship, built on greater trust and communication. The fee may also cover preventive care and other services not typically reimbursed by traditional insurance, enhancing overall wellness [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf]. For those who can afford the annual fee, which can range from under $1,000 to over $5,000, or even $1,500 to $20,000, the benefits often include a sense of security and a higher quality of care experience [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07, https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical].
Challenges and Ethical Implications
Despite the benefits, concierge models have their own potential pitfalls. These include practical risks for clinicians, such as the financial viability of establishing and maintaining such a practice, as well as ethical implications for their patients [https://www.dermatologyadvisor.com/features/concierge-medicine/]. A major ethical concern is the potential for creating a two-tiered medical system based on economics, where access to enhanced primary care is limited to those who can pay the additional fees [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. This raises questions about patient abandonment if existing patients cannot afford the transition, and how it impacts the professional obligation of physicians to care for all, especially the most vulnerable [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. The growth of these models could also exacerbate the nationwide shortage of primary care physicians for the general population [https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf].
Careful Reflection Required
The decision to pursue a direct care model demands careful reflection on personal values, financial preparedness, and the unique needs of the community one intends to serve, as highlighted by Jane M. Zhu, MD, MPP, MSHP [https://www.dermatologyadvisor.com/features/concierge-medicine/]. While the idea of "going off the grid" to escape paperwork is tempting, as pediatrician Dr. Tau expressed [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07], physicians must weigh their desire for autonomy against their broader ethical responsibilities. As these models continue to grow, their impact on both clinicians' careers and patients' access to quality healthcare will expand, making these considerations increasingly vital.
Frequently Asked Questions
What is the average annual fee for concierge medicine?
The annual fees for concierge medicine can vary significantly. Some practices charge less than $1,000, while others can exceed $5,000 per year [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. Depending on the services provided and the patient's health needs, these costs can range from $1,500 to $20,000 [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. These fees cover special medical services and enhanced access not typically covered by traditional insurance.
Does Medicare cover concierge medicine membership fees?
No, Medicare does not cover the membership fees for concierge care [https://www.medicare.gov/coverage/concierge-care]. Patients enrolled in Medicare are responsible for 100% of these membership costs out-of-pocket. While Medicare will still cover traditional medical services provided by a concierge doctor who accepts Medicare, the annual retainer fee is an additional expense for the patient.
How many patients do concierge doctors typically see?
Concierge doctors typically manage much smaller patient panels compared to traditional primary care physicians. While a traditional doctor might see over 2,000 patients, concierge physicians usually limit their practice to somewhere between 300 to 800 patients [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. This allows for more personalized care, longer appointments, and increased physician access.
What are the main ethical concerns with concierge medicine?
The main ethical concerns with concierge medicine revolve around the potential for a two-tiered medical system based on economics, which could limit access for those who cannot afford the fees [https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical]. There are also questions about patient abandonment if a physician transitions and existing patients cannot afford the new model. Physicians have a professional obligation to provide care for all in need, especially the vulnerable, which is a key part of the ethical debate.
Why are some physicians choosing concierge medicine over traditional practice?
Many physicians are turning to concierge models to escape the growing administrative burden, such as complex coding systems like ICD-10 with its 68,000 codes [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07]. They are frustrated by large patient loads, short visits, and diminished income in traditional practice. Concierge medicine offers a way to reduce professional burnout, regain autonomy, and focus more time on direct patient care, which is why many entered medicine in the first place [https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07].
— The Concierge MD Finder Team
Related Reading
- Medicare Rules for Concierge Medicine
- Concierge Medicine and Medicaid Rules
- Concierge Medicine and Medicare Patients
- Concierge Medicine for Employers
- Concierge Medicine for Expats
Sources
- https://journalofethics.ama-assn.org/article/ethical-concierge-medicine/2013-07
- https://www.sju.edu/centers/icb/blog/question-is-concierge-medicine-ethical
- https://www.dermatologyadvisor.com/features/concierge-medicine/
- https://georgiactsa.org/_includes/documents/sections/research/rks/concierge-medicine.pdf
- https://www.medicare.gov/coverage/concierge-care
- https://ppa.health/5-essential-medichttps://ppa.health/5-essential-medicare-lessons-for-concierge-medicine/
- https://www.burr.com/newsroom/articles/legal-issues-to-keep-in-mind-before-making-the-switch-to-concierge-medicine
- https://www.aao.org/practice-management/news-detail/concierge-fees-medicare-part-b-patients